Information We Collect

Let's be clear about what we collect and why. We don't gather data for the sake of it — everything we collect serves a purpose in helping you with economic planning.

How We Collect This Information

Most of what we collect comes directly from you — through forms you fill out, conversations we have, or documents you provide. Some technical data gets collected automatically when you use our website, but this is standard practice for keeping things secure and running smoothly.

How We Use Your Information

We're pretty straightforward about this. Your data helps us do our job better. Here's what that looks like in practice:

• Service Delivery: Creating economic plans requires understanding your full financial picture. We analyse the information you share to develop strategies that fit your specific circumstances and goals.
• Communication: We'll reach out about your plan, schedule reviews, share relevant updates about economic trends that might affect you, and respond to your questions.
• Legal Requirements: Sometimes we're required to keep records or verify information to comply with Australian financial regulations and tax laws.
• Security and Fraud Prevention: Your financial data is valuable. We monitor for suspicious activity and take steps to protect your account from unauthorized access.
• Service Improvement: Understanding how people use our platform helps us spot where things could work better and what features might be genuinely useful to add.

How We Share Information

Most of the time, your information stays with us. But there are a few situations where sharing is necessary or required:

Your Privacy Rights

Under Australian privacy law, you have significant control over your personal information. These aren't just theoretical rights — we've set up processes to make them practical and accessible.

How to Exercise Your Rights

Getting access to your data or making changes shouldn't require a law degree. Send an email to support@movanteriqlo.com with your request, and we'll respond within 30 days. If your request is complex, we'll let you know and keep you updated on progress.

There are a few situations where we might not be able to delete or restrict data — usually because we're legally required to keep it for tax purposes or regulatory compliance. We'll always explain why if that's the case.

Data Security

Financial data demands serious security. We use industry-standard measures to protect your information from unauthorized access, alteration, or disclosure.

Technical Safeguards

• End-to-end encryption for data transmission using TLS 1.3 protocols
• Encrypted storage for sensitive financial information at rest
• Regular security audits and vulnerability assessments
• Multi-factor authentication for staff accessing client data
• Automated backup systems with encrypted archives
• Intrusion detection and prevention systems monitoring network activity

Organizational Measures

Technology is only part of the story. Our team receives regular training on data protection and privacy practices. Access to client information is strictly limited based on role — not everyone on our team can see everything. We maintain detailed access logs and conduct regular reviews to verify everything's working as it should.

Despite all this, no system is completely foolproof. If we experience a data breach that affects you, we'll notify you promptly and explain what happened, what information was involved, and what steps we're taking to address it.

Data Retention

We don't keep your data forever. How long we retain information depends on its purpose and legal requirements:

After these periods expire, we securely delete or anonymize your data. If you close your account, we'll delete non-essential information within 90 days, though some records must be retained for legal compliance.

Cookies and Tracking

Our website uses cookies — small text files stored on your device. Some are essential (you can't log in without them), while others help us understand how people use the site.

Types of Cookies We Use

• Essential cookies: Required for basic site functionality and security
• Analytics cookies: Help us understand which pages are useful and which aren't
• Preference cookies: Remember your settings and choices

You can control cookies through your browser settings. Blocking all cookies will affect some functionality, but you'll still be able to access most of the site. We don't use advertising cookies or share cookie data with ad networks.

International Data Transfers

Your data is primarily stored and processed in Australia. However, some of our service providers operate servers overseas. When we transfer data internationally, we ensure appropriate safeguards are in place:

• We only work with providers in countries recognized as having adequate privacy protections
• Contractual clauses require providers to maintain Australian-equivalent privacy standards
• Data is encrypted during transmission and storage

If you have concerns about where your data is processed, contact us and we'll provide specific details about the countries involved and protections applied.

Children's Privacy

Our services are designed for adults managing their economic planning. We don't knowingly collect information from anyone under 18. If you're a parent or guardian and believe we've collected information about a minor, please contact us immediately so we can delete it.

Changes to This Policy

Privacy laws and our practices can change. When we update this policy, we'll post the new version here with a revised date at the top. If changes are significant — like introducing new ways we use data — we'll notify you directly via email.

We recommend checking back occasionally, especially if it's been a while since you reviewed our practices. You can always ask questions about any changes you don't understand.

Complaints and Disputes

If you're unhappy with how we've handled your personal information, please let us know. We take complaints seriously and want to resolve issues quickly.

Our Complaint Process

1. Contact our Privacy Officer at support@movanteriqlo.com or call +61419285294. Explain your concern and what you'd like us to do about it.
2. We'll acknowledge your complaint within 3 business days and investigate the issue.
3. You'll receive a written response within 30 days explaining our findings and any actions we're taking.
4. If you're not satisfied with our response, you can escalate to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or call 1300 363 992.